New & Notable in The PORT
Inform 004 vol.10, (October 2025)
New Content
Revised and Archived Content
Standard Work
Case Closure
Procedures
Closure Procedures
Tech Tips
Paste Copied Content in Plain Text
When you copy text, formatting (such as fonts, colors, and links) from the original content is usually included when it is pasted into most programs. To paste plain (unformatted) text in Windows, press Ctrl + Shift + V rather than the standard Ctrl + V. For Mac, press Cmd + Shift + V to paste plain text.
Featured Topic
In the Spotlight
The Importance of FAQs to the PORT
The FAQ (Frequently Asked Questions) section on the PORT is valuable because it improves user experience by providing quick answers to common questions. In essence, the PORTS well-crafted FAQ pages are a valuable asset, ultimately contributing to success for the DCSS staff. FAQs provide staff with:
Expertise and knowledge:
A comprehensive FAQ page can showcase the expertise and knowledge, building trust.
Reduced frustration:
By providing quick answers, FAQs minimize user frustration when encountering common issues or questions.
Self-service:
FAQs empower users to find answers independently, saving them time and effort.